Refund policy
At MTechnics, we strive to ensure that our customers are completely satisfied with their purchases. If you are not fully happy with your order, please review our Replacement & Refund Policy below.
- We dont have return policy, only replacement for defective or damaged items.
- Product must be unused, uninstalled, and in original condition.
- Must include original packaging, tags, manuals, and accessories.
- No returns accepted for used, damaged, modified, clearance, or final sale items.
- Customers responsible for return shipping costs, unless the return is due to MTechnics’ error (wrong/defective item).
- Damaged or incorrect products must be reported within 48 hours of delivery with proof (photos/videos).
- Non-returnable items: customized products, used products, discounted/promotional items.
- Check the product upon delivery for damages, manufacturing defects, or size issues. Such issues must be reported to our customer support (+91 63837 78930) within 24 hours, and the return must be sent within 10 days. We recommend recording an unboxing video or photos as proof.
For any questions about returns or refunds, please contact us at:
+91 63837 78930
